sarangjp Casino & Sportsbook Data Care

This page describes what we collect when you use sarangjp and how we keep that data protected. We at sarangjp are committed to transparent data handling—we explain what information we gather, why we need it, and how we safeguard it. Our privacy practices apply to all players, whether you access sarangjp from Jakarta, Surabaya, Bandung, or other locations where our services are available.

We collect personal data—your name, email, phone number, and residential address—during account signup. We also gather identity documents (national ID scan, proof of address) for verification (KYC) before you can withdraw funds. Beyond account information, we track your account activity: wagers placed, deposits made, withdrawals requested, and bonus claims. This data helps us deliver our sarangjp services, comply with anti-fraud and anti-money-laundering obligations, and process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer.

We do not sell or rent your personal data. We use it only to operate sarangjp, improve service quality, and meet legal obligations. This privacy policy explains our practices in detail.

What Data We Collect on sarangjp

When you sign up for sarangjp, we collect your email, password (encrypted), phone number, and residential address. We require identity verification before any withdrawal—you upload a scan of your national ID (KTP) and proof of address. Our verification process stores these documents securely for compliance purposes.

We at sarangjp log your account activity automatically: each wager, deposit, withdrawal, bonus claim, and login. We record the device you use (mobile or desktop), your IP address, and browser information. We also track engagement data—which games you access, how long you play, and when you visit sarangjp.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, our payment processors share transaction details with us: the amount, date, and payment method. We store this information to reconcile your account balance and prevent duplicate deposits on sarangjp.

Info: We do not collect data on Liga 1, Piala Indonesia, or Piala AFF wagering specifically—only that you placed a wager in that sport category. We do not profile your preferences or predict your future behaviour.

Cookies and Tracking on sarangjp

Our sarangjp platform uses cookies to remember your login session and site preferences. These are essential to keep you logged in across page loads. We also use analytics cookies (via industry-standard tools) to measure page performance and user engagement—this helps us improve sarangjp. These analytics cookies do not identify you personally; they track aggregate patterns (e.g., how many users access our sportsbook each day during Idul Fitri or Idul Adha).

You can disable non-essential cookies in your browser settings, but this may limit functionality on sarangjp. We do not use advertising cookies or third-party trackers that follow you across other websites.

Our sarangjp Data Use, Storage, and Rights

We use your data to operate sarangjp: process deposits and withdrawals, settle wagers, send you account notifications, and respond to support requests. We also use it for anti-fraud detection and legal compliance. When you contact our support team via live chat or email, we store your messages and may use them to improve sarangjp service quality.

Our servers may sit outside your jurisdiction—data may be processed in countries with different data protection laws. However, we apply the same security standards globally. Your personal information is encrypted in transit and at rest on sarangjp. We limit access to sensitive data (ID documents, payment details) to authorized staff only.

Note: We retain your data for as long as your account is active on sarangjp, plus 3 years afterward for compliance and dispute resolution. You may request deletion of non-essential data sooner by contacting support.

Your Rights and Contact on sarangjp

You have the right to access, correct, or request deletion of your personal data from sarangjp. If you believe we have mishandled your information, contact our support team via the Help button in your account. We offer support in English and Bahasa Indonesia and will respond within 4 business hours.

We at sarangjp share data with payment processors (DANA, e-wallet, mobile banking providers) only to complete transactions. We do not share your wager or account balance data with third parties. If sarangjp is acquired or merged, your data may be transferred to the new operator under the same privacy protections.

For privacy concerns or data requests related to sarangjp, contact our data protection team via email through the Help section. We will investigate your request within 7 business days and respond with next steps. We maintain this privacy policy to keep our sarangjp players informed and protected.